1 of 1 people found this helpful
I haven't heard of this issue from any other sources.
The Symantec article you cited also contains a solution, saying to disable the network drive scan option. (Which isn't a solution, right?)
It would be a work around, hopefully one your security policies will allow until a solution can be identified.
You would need to work with our Support team and potentially work through a variety of troubleshooting and data gathering steps to help us better understand the issue. Whatever the case, I can see from here that one won't be easy to solve - finding root cause being the most difficult hurdle.