1 2 3 Previous Next 29 Replies Latest reply on Aug 17, 2011 4:02 PM by Peacekeeper

    Unharmful (trusted) Files recognized as virus/trojan.

      Dear comunity I have the following question:

       

      How can I trust a file that I know its safe, either I use to play online games, or use to manage a webcafe (networked PCs), or even a .xls table with macros and automated calculus formulas, o just some files that particular programs need to run??

       

      This is a very common question I keep getting and I cant seem to find a definitive solution from the McAfee software, other than send to analyze, but could take days for a return.

       

      Is there a way to Trust a file, or to it be skipped in the scan, RTS, o to return it from the quarantine for good???

       

       

      I would much appreciate the solution for this issue.

       

       

       

      Cheers,

       

       

      Alex N.

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