Ok my reading of this issue is
1 you have been updated automatically to the 2011 version ie the 1 with "about" link top right front page ogf the GUI.
2. You might have Malwarebytes or another anti malware program on the PC
3. Due to either 1 or 2 or both the install got corrupted. I have seen several posters here get it working if they uninstall Mcafee
reboot and uninstall all other anti malware program then run
and reinstall from your account.
Reinstall your other anti malware software provided it does not have real time components they will clash with Mcafee.
I do not see an "About" on the top of McAfee.
I assume you mean on the "Security Centre"?
I am unable to find any information in the program itself, help menu or elsewhere, which indicates the version I have.
I did not install a malware program on my laptop.
It is a brand new Lenovo.
Looking through my programs, I see the following that I did not install - well there are other programs but they are clearly not malware programs:
Lenovo Security Suite (the laptop came with McAfee trial)
Active Protection System
Handbrake (there is a folder for it, but it says it is empty).
Which of these, if any, should I uninstall?
I cannot reinstall them, because I do not have discs for them.
The warning is only happening once a day now.
Which is less annoying.
Perhaps the MVT corrected something but just did not indicate there was a problem.
I would still like to have it not pop up at all, so I will try your recommendation re: the malware programs and reinstalling.
Once the program is installed, it creates an HTML link on your desktop. Double-clicking on it will open the application in your Web browser, and you'll be taken to a page detailing your Connection Status, IP Address, Server Address, Bytes sent and received, and the duration of the connection. Hotspot Shield is ad supported, so you'll get a big banner ad that lives at the top of every Web page, too. Closing the tab with the app's control panel doesn't disconnect the shield, though: for that, or to reload the control panel, you have to go through the green shield icon that gets loaded into your system tray. Also, there's a 5 GB transfer limit.
I would not use it
Lenovo security suite
Checking what is in this though might be the cause. Having a problem getting full info on this
Seems to work off a chip embedded and protects passwords etc
There is a possibility part this might react with Mcafee's firewall My feeling that is.
Active protection System This another Lenovo software maybe monitors hard disks
Like an airbag's sensor, Active Protection System can detect sudden changes in motion and temporarily stop the hard drive to help protect your valuable data from some crashes that could occur due to everyday notebook accidents.
Really you need to discuss this with chat contact them via tech services link in useful links tab above.
Re version go to navigation and is there an about far left of screen (Security center's screen that is)
If about is there you have 2010 version.
I do feel you need to reinstall, Chat will do it for you in a call back.
What affid have you it is in the about info?