I recently bought a laptop which came with 30days of free internet security. I bought a subscription for a year, just a week back. The problem which i had was, that it did not update. I got an error saying that my internet connection is not proper and to make sure if the connection is working. But the connection was excellent. I opened up a lot of pages. So i tried unistalling it and then again reinstalling. It uninstalled perfectly. But when i try to download from the mcafee site, the download does not take place. It says "webpage cannot be opened". I tried downloading the virtual technician, but i could not download that too. So, basically whatever i try to download from mcafee is not downloading. Please help me out.
OS : windows 7 home premium 64-bit
Could you please try the below steps and let us know the status ;
Click on start – click on start search and type drivers
From the new window open the folders - etc
From here right click on Host and select Open with – Choose Notepad to open the file
In this Host file the last line should be 127.0.0.1 local host , anything below that could be removed and save the host file accordingly.
Please try to access http://us.mcafee.com and try to redownload the programs . If you still encounter the same problem , please follow the document from here http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100411 and try downloading ;
Please click on Useful links at the top of this page and click on Technical support so that our technicians diagnose the issue and get it fixed for you.