Moved this to Home General Discussion.
Did you or do you by any chance have another brand of protection software installed previously (or currently).
What is your operating saystem and service pack and what version of Internet explorer is installed?
I already deleted Norton off my computer, completley.My computer is a Windows Vista 2007. Service pack 1. version 7 internet.
Thank for responding.
1. Why IE7 and Vista service pack 1. You really need to update these to keep your protection current.
1a Not running a proxyserver in the IE setup details?
2.When you deleted norton did you use their removal tool?
3. Try removing Mcafee or any part that got installed via
reboot and run
Retry the install
Vista SP1 is no longer supported so no wonder you are having issues. Read about that here: https://community.mcafee.com/docs/DOC-1315
There help here installing SP2: https://community.mcafee.com/thread/2019
Also IE7 is almost obsolete so please, also install IE9: http://windows.microsoft.com/en-US/internet-explorer/downloads/ie
Run the Norton Removal Tool http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=200807101 33834EN&ln=en_US then the patch that Tony has mentioned above and try again:
Thanks once I uploaded pack 2 everything went as it should be.
Thank you soooo much
Thanks Peace keeper, All i had to do was upload to pack 2. I guess I won't have to kill my computer after all
Judith I'm glad things are OK now. All the best.
Yes good idea to keep those updates current. Good luck