Same problem here, happens at least once a month. I keep updating and eventually the "At Risk" messages stop- sometimes takes a day. Also, I can't scan my computer for viruses when this happens. Virtual Tech says I have no problems. I see many others having this problem, but there are no solutions so far...
OK, now the "At Risk... Real-Time Scanning Is Off" is happening on a daily basis... frequently throughout the day. Also, when I try to run any kind of virus scan, my computer locks up and I eventually get an error message from McAfee that the scan could not be completed. (It usually doesn't get past 1%.)
Oh wait, RT scanning just turned off again....... let me turn it on....
OK, it's back on... where was I... My internet access is working normally. My McAfee updates are current- I've updated more times than I can count in the hopes the issue will be resolved. MVT finds no problems. I am unable to download the oas tool- when I click on the link I just get a page with a few lines of text/code. (I would show you, but apparently I can't paste the info into these blogs.) So, I guess I'm left with trying an uninstall/reinstall?
There it goes again..... one sec...
My employer provided this computer and installed all the software, so I will likely have to take my CPU in to the IT dept. My company is over an hour away in driving time- 2.5 hours round trip, plus however many hours it takes them to get McAfee working properly, if possible. How many days of work will be missed when I'm without my computer?
Windows 7 Professional 64-bit
Hi Katie & lostsoul,
- Did you recently perform any changes to your computer , lijke a system restore (taking the PC back to an earlier date ??)
- Do you have (or let me say) ; Did you previously have a different security software on the PC.
Open security center > Click on About and let me know the version of Security center , Virus scan & DAT .
Thank you for replying Dinz,
I've only ever had McAfee security software on this computer, and when I check my Windows action center it lists McAfee as my virus, spyware, and firewall protection. I have not done any recent restore- last fall my employer's IT dept did have to reinstall/restore programs when the PC battery died and my computer though it was 1980. I can't think of any changes I've made. I don't know if it makes a difference, but I've always used Firefox for my web browser.
McAfee security center version 11.0, virus scan version 15.0, DAT version 6444.
Some threats and worms initially tries to stop working of security products(registry entries for security products may modified by threat) so kindly dowload the latest stinger and perform full scan . if the problem still exist kindly reinstall the product
Thanks and Regards