0 Replies Latest reply on Jul 11, 2011 7:55 AM by mattw2

    Reporting on WebRecovery usage

    mattw2

      Is it possible to report on usage of the WebRecovery part of Endpoint Encryption ?

       

      We are running 5.2.5 and have the apache version of webrecovery setup.

      I've been asked by da management if we can report on two aspects

      a) how many/who has registered to use webrecovery

      b) who has actually used it to recover their password.

       

      I can't see anything obvious in the reporting tool. There is the "User Recovery Events Report", but this only seems to list users, when and whether it was successful. It doesn't include who did it (ie themselves or service desk) or what method was used.

       

      any help will be appreciated.

       

      regards

       

      Matt W.