0 Replies Latest reply on Jul 5, 2011 9:24 AM by dolchy

    HIPS 7.0 Patch 9 caused Windows 7 workstation to crash when in sleep mode

    dolchy

      Windows 7 laptop bluescreened and crashed when sleep mode enabled. If HIPS is disabled, it still crashed. When HIPS is uninstalled, it no longer crashed. McAfee recommended that I upgraded to HIPS 8.0. I already upgraded HIPS from Patch 7 to Patch 9 as recommended by McAfee Support and this did not fix the problem. What guarantee do I have that HIPS 8.0 will fix this?

      Any suggestions will be greatly appreciated