Per a McAfee tech , the dialup connect issue should be fixed in a week. In the mean time , I was told to turn off the McAfee firewall and activate the Window's one. I used the option to never start the firewall when I turned it off. Problem is that when the system is rebooted , the firewall is again active and stays that way until the Security Center is opened. It needs to never activate as it must pur something in memory that stays there affecting the dialup connection.
How do you get the firewall to not start at all?
I moved this to Personal Firewall yesterday hoping an engineer would spot it but it's a holiday weekend so chances are they wont.
Are you absolutely sure you picked 'Never' (restart) and not 'When I restart my PC' as it's easy to make that mistake?
Also did you first turn on Windows Firewall (or in the case of Windows 7 do that afterwards if not already on)?
It should remain off until physically turned on again.
If not then I suggest contacting Technical Support Chat again via the link under Useful Links above and have them check why it's not staying that way,
Message was edited by: Ex_Brit on 03/07/11 8:01:27 EDT AM
Yes to both - Windows firewall was turned on prior to rebooting and the "Never" option was displayed in the window. Tried several times - same results. When a McAfee tech was checking things over regarding the dialup connect issue , he did those exact same steps and when it rebooted , the McAfee firewall was active and not the Windows one.
Well all I can suggest right now is escalate a Tech Support case over this as it would be quite a while before snyone answers any internsl flags I might set up.
Assuming you are on windows XP,
Please click on Start – click on Run
In the open prompt –type services.msc
From the services window Right click on McAfee firewall & select properties
Click on Stop and stop the services If you receive any error , you can ignore and proceed to next step
In start up tab select disabled
Click on the Recovery and choose: Take no action for all failures
Disable firewall if required from Security center , reboot the PC and let me know the status . I have attached some screen shots for your easy reference
Note : Disabling McAfee Firewall is not recommended
Message was edited by: Dinz for adding screen shots on 7/5/11 3:48:09 AM GMT-06:00
Thanks for the info. I am aware turning off the firewall is not a good idea. However , after the McAfee oone was disabled , I would turn on the Windows one. That was a suggestion from a Tier 2 McAfee tech in regards to the dialup connect issue. Per the tech , the issue should be fixed soon and an update released. They are aware of the issue as it has been reported from a number of sources.