I moved this to Personal Firewall yesterday hoping an engineer would spot it but it's a holiday weekend so chances are they wont.
Are you absolutely sure you picked 'Never' (restart) and not 'When I restart my PC' as it's easy to make that mistake?
Also did you first turn on Windows Firewall (or in the case of Windows 7 do that afterwards if not already on)?
It should remain off until physically turned on again.
If not then I suggest contacting Technical Support Chat again via the link under Useful Links above and have them check why it's not staying that way,
Yes to both - Windows firewall was turned on prior to rebooting and the "Never" option was displayed in the window. Tried several times - same results. When a McAfee tech was checking things over regarding the dialup connect issue , he did those exact same steps and when it rebooted , the McAfee firewall was active and not the Windows one.
Assuming you are on windows XP,
Please click on Start – click on Run
In the open prompt –type services.msc
From the services window Right click on McAfee firewall & select properties
Click on Stop and stop the services If you receive any error , you can ignore and proceed to next step
In start up tab select disabled
Click on the Recovery and choose: Take no action for all failures
Disable firewall if required from Security center , reboot the PC and let me know the status . I have attached some screen shots for your easy reference
Note : Disabling McAfee Firewall is not recommended
Thanks for the info. I am aware turning off the firewall is not a good idea. However , after the McAfee oone was disabled , I would turn on the Windows one. That was a suggestion from a Tier 2 McAfee tech in regards to the dialup connect issue. Per the tech , the issue should be fixed soon and an update released. They are aware of the issue as it has been reported from a number of sources.