2 Replies Latest reply on Jun 28, 2011 4:26 PM by gldnju

    EEPC 5.2.4 Installation set not fully installed?

    gldnju

      I have a laptop that a customer gave me with only some of the endpoint files in the mcafee/endpoint encryption for pc directory.  There's no PBA.  There's no status.  I tried running the SBSETUP -UNINSTALL command to get rid of the files, with no luck.  I tried removing the files using Safetech, but can't  authenticate and get an error e0020007.  Can I just delete the McAfee/Endpoint Encryption for PC directory and reinstall the EEPC installation set, to encrypt the laptop?

       

      Thanks

       

      Message was edited by: gldnju on 6/28/11 12:17:04 PM GMT-05:00

       

      Message was edited by: gldnju on 6/28/11 12:19:58 PM GMT-05:00