7 Replies Latest reply on Jun 27, 2011 4:08 AM by Peacekeeper

    white rectangle

      When I double click on the desktop icon or select the McAfee product from my toolbar, a white rectangle comes up and I am unable to scan my computer. I have restarted my computer and have uninstalled and reinstalled McAfee AntiVirus Plus. I want to be able to look at scan results and have the option to run a scan. I am using Internet Explorer 8. I have run the Virtual Technician program, which has reported everything is working fine. What should I try next?

      Thank you,

      Emily