I think you will need to update the bios, and of course make sure you don't have RAID mode turned on.
Thanks for quick response.
The laptop is on the latest version of BIOS A01 and there is no RAID config in the BIOS that I can see to disable.
Any other ideas?
upgrade to the current version of the software - the one you have pre-dates those machines.
Escalation of the issue has been passed to my Manager, as when I enter the Grant Number on the McAfee website it says we have no products available for download.
Looks like a case of expired suppport licence.