2 Replies Latest reply on Jun 15, 2011 1:53 PM by ytmstry

    MVM & Remedy 7.1

      Does anyone know if there is a module that will connect the two for ticket generation and management?  I have seen the documents covering SNMP but was looking for an API type solution.

        • 1. Re: MVM & Remedy 7.1

          There is no *packaged* API solution for this. 

           

          I do believe other customers may have contracted with our Expert Services group to construct solutions around Remedy, but you'd need to reach out to them (talk to your sales person for a Expert Services contact) to find out.

           

          -Cathy

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          • 2. Re: MVM & Remedy 7.1

            Thank you Cathy, I appreciate the info.  I am not directly involved in the Remedy contract so I did not know who would need to be contacted.  I will pass this along to management and let them run with it.