0 Replies Latest reply on Nov 20, 2007 3:55 AM by bu13_up

    Mcshield.exe - Application Error

      Dear McAfee Forums

      I have problem about McAfee. I confirmed to user that she only open Knowledge Management application. And this error occured. The Error is like:
      Mcshield.exe - Application Error
      The instruction at "0x77fcc8e3" referenced memory at "0x006b0068". The memory could not be "written"
      Click on OK to terminate the program

      After clicking OK button, Her PC is seemed to hang or become much slower than normal.

      My current action is that
      1) Try to resintall McAfee
      2) Try to disable McAfee

      However, it seems that the error is still occured whenever user access Knowledge Management application.
      FYI, We are using McAfee VirusScan Enterprise Workstation version 8

      Need your assistance for resolving this issue

      Regards,
      Ronald Wiryawan

      Moved from Home Products - VirusScan 10 to Desktop & Server (Corporate) - MOD