0 Replies Latest reply on Jun 7, 2011 5:28 AM by cara

    My Acer netbook got a virus even though McAfee was active

      Last week my little Acer Netbook started going slow and freezing. I tried doing virus scans but no good.  I did a system restore but it got worse, with McAfee only coming up as a white box on screen and system restore the same. 

      As it is a netbook without DVD Rom I have been unable to produce recovery disks (an issue I brought up with Acer last year but was just told to buy an external DVD drive).  Now of course the virus won't let me produce recovery disks even though I have an external DVD rom.

      I have tried 3 of the special tools from McAfee to remove viruses but although it found infections it made no difference.

      Also I have no internet either wireless or otherwise on that computer.

      Is there any hope?