0 Replies Latest reply on Jun 2, 2011 5:27 AM by michall

    EEPC 5.2.x - error 0xe001002 = empty SSO details

      Hi,

       

      I have a problem last time with the products EEPC 5.2.x. Sometimes a user can not log on to notebook and he got error message (code 0xe0010022 "The token is not the correct on the for user"). When I look on the EE Manager on his user account, so I found, that SSO details are empty and user can not log on. It happen only a random users. When creating a new user to in the EE Manager I fill in details of the SSO himself, but if happen this error SSO details are empty.

       

      Have any idea somebody, how to resolve this issue?

       

      Thank you for any answers.

       

      Michal