That is strange you haven't the modem connected?
In case something got onto your PC do one or all of the following :
- Run the free Mcafee Stinger program from http://vil.nai.com/vil/stinger/ -
Download here latest version of getsusp and see what it notes https://community.mcafee.com/thread/32269
Set preference to reply to your email if Mcafee reports anything in the getsusp scan
Before you use Getsusp, you should go to this document
and download the PDF file explaining what Getsusp is and how it works, and this document
which downloads the installation guide PDF document.
If you want another opinion, or to be on the safe side, then you can do a scan with the free versions of these tools :
Hope you used backup with glary as it deletes need ed Mcafee keys. If you get any funny mcafee warning ie Failed to create IDispatch when scanning post back and I will give you that fix
I doubt that a USB fax modem can even catch viruses, however the software may be dodgy or simply incompatible with Windows 7 & perhaps should have been installed in compatability mode with an earlier OS.
What version of Windows 7 is this? Usually 7 installs drivers automatically so there should be no need to install any fax software at all, assuming your edition of 7 includes Windows Fax and Scan.
If it's not listed in Start/All Programs it may need to be turned on in 'Turn Windows Features on and Off'. See: http://www.sevenforums.com/tutorials/5023-windows-features-turn-off.html
There's a tutorial here on how to remove unwanted entries from the Program List for both Windows 7 and Vista:
I recently formatted my machine and Fax and Scan was usable immediately once I had set it up and I never had to install anything.
Of course, as I said, that depends on your version of Windows 7 and I'm using an internal modem.
There's an excellent Windows 7 help group here by the way: http://www.sevenforums.com/
This group is for stand alone McAfee Encrypted USB sticks, a product we sell to corporations, so I'm going to move your post to the consumer group, hopefully someone there can help you.
Sorry I failed to notice where it was. Moved finally to Malware Discussion > Home User Assistance.
Whatever it was is really, really good and well thought out. About 1/3 of all USB flash memory sticks from China come pre-loaded with malware. I didn't even think about that when I plugged the modem in and installed the software. I'm not sure if it was firmware from the USB modem or the software. Either way I'm not taking any chances and destroyed the CD.
I did a complete reinstall of Windows. The only programs that were on the system after the reinstall were McAfee, Windows 7 (and all security updates), Office 2010, and iTunes. I didn't even put my music folders back on the system yet. I immediately made a system image since I knew everything was clean at that point. Everything was running perfectly until I installed the USB modem software and plugged it in. McAfee immediately turned off and I couldn't turn it back on. I went to uninstall the software but it wouldn't let me.
Knowing I made a clean image on 26 May I plugged my backup drive in and did a quick system restore. After formatting and doing a quick restore, I went into the uninstall program screen and somehow the USB ACF modem software was still there! I installed it on the 27th of May but somehow it came back and said it was installed on the 26th of May. Bravo to the person who wrote this code! I am in the process of running stinger and mbam. If anything comes up I'll reply back. Otherwise, it looks like I need to reformat everything and start from scratch (again).
By reinstall of Windows I assume you mean a repair install as a format and complete installation would wipe everything off the face of the Earth, well the computer anyway.
I suggest downloading Hijackthis and posting its log on one of the following specialist forums for expert advice. Warning they are extremely busy as you can imagine so don't expect instant cures.
Do not post Hijackthis logs here, we can't help with those!
Post the logs at a specialist Forum:
Be sure to read all the sticky announcements/instructions at the top of each malware forum!