2 Replies Latest reply on May 29, 2011 5:26 AM by Peacekeeper

    Cannot Run System Scan and No Internet with McAfee Services Running

      I am having trouble with my McAfee Antivirus Plus install.

       

      The first issue is that when I boot up Windows 7 64bit, I cannot connect to the internet (wifi or wired) until I have stopped the McAfee Firewall and Proxy services. How do I correct this so I can use these services and still get online?

       

      The second issue is that I cannot run a quick or full system scan. I receive an unexpected error when I click on either of these two options. I have tried running the virtual technician but it comes back and incorrectly states that I do not have any McAfee software yet clearly I do ( i have the M shield icon by my clock).

       

      I have used McAfee products on other PCs but cannot figure out these issues on my Acer 5253.