0 Replies Latest reply on May 26, 2011 9:10 AM by shutterbug613

    SWD Push - Access Issues

      We implemented SWD Push on a clustered system earlier this month.  Within the last week, I have been getting a bunch of complaints from our external users:  The biggest being:

      1. When clicking on the SecureEnvelope.html attachment, the User Name field is blank, so they cannot log in.
      2. They time out when attempting to access multiple attachments in one message or printing the message.

       

      I have tried having the users add our domain to the Trusted Sites, and the IE8 users add it the Compatibility Mode.  This did not resolve the time out issue, and did not provide a consistant ability to populate the User Name.

       

      Has anyone else seen these issues?  Any suggestions on how to resolve?