8 Replies Latest reply on Jun 1, 2011 6:30 AM by TechSecurityNate

    Windows 7 machines not Syncing - Unable to convert a host name to an ip address

      Hi

       

      We have encountered an issue when we install the safeboot client onto Windows 7 machines, whereby in the status of the client the error "Unable to convert a host name to an IP address" appears. Even after restarting the machine and also waiting for a period of time (24hrs) the client still sits there with this error. Only after going back into the client and hitting synchronize the client then syncs with the database.

       

      With XP machines using the same client the machine synchronize's correctly after the intial install/restart.

       

      Could anyone advise me why this behaviour might be happening on Windows 7 machines and not XP ones?

       

      Cheers