4 Replies Latest reply on Feb 12, 2010 4:10 PM by wwarren

    MCSHIELD terminated unexpectedly error

      VSE v8.0.0 Scan Engine 5100
      Windows 2000 Pro SP4 laptop.
      Application Log contains an entry with Event ID of 7031 and McShield service has not started.

      It only happens about 1 time in 15 when laptop is booted, other 14 times or so its OK.

      I'm assuming this is some sort of timing issue with services starting etc. Because the laptops go to one of our customers we need to ensure that every time it boots it will start up OK.

      In this instance, is it acceptable to workaround this by changing the Recovery options for the MCshield service to Restart the Serice on First failure???