1 Reply Latest reply on May 25, 2011 10:57 AM by mcdave

    client doesn't appear on eposerver.

    mcdave

      Hi

       

      We have a client computer that won't appear on the eposerver.

       

      I installed the latest Agent (downloaded from our eposerver) locally on the client without errors with administrator permissions.

       

      - In the Agent_[clientname]_error.log is empty:

      - The frameworkservice is running.

      - I can access the eposerver and all our agenthandlers from the client PC and vice versa.

      - Tried several forced syncs ("WakeupAgent" via Server & "cmdagent.exe /c /e /p" from client & restart frameworkservice)

       

      I see nothing wrong in the Agent_[clientname].log:

      2011-05-25 15:07:01    I    #5768    Manage    Enforcing policies

      2011-05-25 15:07:01    i    #5700    Agent    Agent started performing ASCI

      2011-05-25 15:07:01    I    #5700    Agent    Collecting Properties

      2011-05-25 15:07:01    I    #5700    Agent    Collecting IP address using Internet Manager

      2011-05-25 15:07:01    i    #5768    Manage    Enforcing Policies for EPOAGENT3000META

      2011-05-25 15:07:01    i    #5768    Manage    Enforcing Policies for EPOAGENT3000

      2011-05-25 15:07:01    i    #5768    Manage    Enforcing Policies for McAfee Agent

      2011-05-25 15:07:01    I    #5768    Agent    CePOAgent::EnforcePolicy priority=-2

      2011-05-25 15:07:01    I    #5768    Agent    Enforcing policies

      2011-05-25 15:07:01    I    #5768    LstnSvr    Enforcing Policies

      2011-05-25 15:07:01    I    #5768    Logging    Enforcing policies

      2011-05-25 15:07:01    I    #5768    Manage    Enforcing policies

      2011-05-25 15:07:01    I    #5700    naInet    HTTP Session initialized

      2011-05-25 15:07:01    I    #5700    imsite    Connecting to site: 10.100.249.91 on port: 8091

      2011-05-25 15:07:01    I    #5700    naInet    HTTP Session closed

      2011-05-25 15:07:01    I    #5700    Manage    Collecting Properties

      2011-05-25 15:07:01    I    #5700    Manage    CEnforceProperties::LoadPropFiles() - Properties file not found, creating new

      2011-05-25 15:07:01    i    #5700    Manage    Collecting Properties

      2011-05-25 15:07:01    I    #5768    Datastore    Did not find setting LicenseKey in section EPOAGENT3000META for software ID EPOAGENT3000META

      2011-05-25 15:07:01    I    #5768    UsrSpCt    Enforcing policies

      2011-05-25 15:07:01    I    #5768    Sched    >>--CSchedule::EnforcePolicy

      2011-05-25 15:07:01    I    #5768    Sched    <<--CSchedule::EnforcePolicy

      2011-05-25 15:07:01    i    #5768    Agent    Agent finished Enforcing policies

      2011-05-25 15:07:01    i    #5768    Agent    Next policy enforcement in 5 minutes

      2011-05-25 15:07:01    I    #5700    Agent    Agent is sending properties version to the ePO Server

       

       

       

      What could be wrong?

       

       

      regards

      Dave