4 Replies Latest reply on Jun 24, 2011 12:35 PM by DLarson

    EEPC Activation Issue - No Volume

    epoNovice

      Hi,

       

      I have a user listed on the PC, Agent is deployed and EEPC policy is deployed.  Was prompted to restart but Pre Boot Environment dosn't begin.

      Following is what I've pulled from the Log file.  obviously there is an error but can you explain it please.

       

      2011-05-25 09:27:50,839 INFO    LoggingService                       ===== Service Started =====

      2011-05-25 09:27:50,839 INFO    MfeEpeDiscoveryService               Initialized successfully

      2011-05-25 09:27:50,839 INFO    MfeEpeDiscoveryService               Service started successfully

      2011-05-25 09:27:50,839 INFO    MfeEpeStatusService                  Initialized successfully

      2011-05-25 09:27:50,839 INFO    MfeEpePluginInformationService       Initialized successfully

      2011-05-25 09:27:50,839 INFO    MfeEpePluginInformationService       Service started successfully

      2011-05-25 09:27:50,839 INFO    MfeEpeCoreEncryptionPlugin           MfeEpeEncryptionService initialized successfully

      2011-05-25 09:27:50,839 INFO    MfeEpeEsEncryptionInformationService MfeEpeEncryptionInformationService initialized successfully

      2011-05-25 09:27:50,855 INFO    MfeEpeProductDetectionPlugin         MfeEpeProductDetectionService initialized successfully

      2011-05-25 09:27:50,855 INFO    MfeEpeStatusService                  Service Started successfully

      2011-05-25 09:27:50,855 INFO    EpoPlugin                            MfeEpeServiceDCServer initialized successfully

      2011-05-25 09:27:50,855 INFO    MfeEpeServiceLPCServer               Initialized successfully

      2011-05-25 09:27:50,870 INFO    MfeEpeCoreEncryptionPlugin           Service Started Successfully

      2011-05-25 09:27:50,870 INFO    MfeEpeEsEncryptionInformationService Service Started Successfully

      2011-05-25 09:27:50,870 INFO    MfeEpeProductDetectionPlugin         Service Started Successfully

      2011-05-25 09:27:50,870 INFO    EpoPlugin                            Service Started Successfully

      2011-05-25 09:27:50,870 INFO    MfeEpeServiceLPCServer               Service Started Successfully

      2011-05-25 09:27:50,979 INFO    MfeEpeServiceLPCServer               LPC state initialized.

      2011-05-25 09:27:50,979 INFO    MfeEpeServiceLPCServer               Initial LPC state created.

      2011-05-25 09:27:50,979 INFO    MfeEpeServiceLPCServer               LPC services started.

      2011-05-25 09:27:50,979 INFO    MfeEpeServiceLPCServer               Service initialized.

      2011-05-25 09:27:50,979 INFO    MfeEpeKeyServerService               Initialized successfully

      2011-05-25 09:27:50,979 INFO    MfeEpeKeyServerService               Service Started Successfully

      2011-05-25 09:27:51,042 INFO    MfeEpeServiceLPCServer               LPC channels subscribed.

      2011-05-25 09:29:27,562 ERROR   EpoPlugin                            enforceUserPolicy: No policy store.

      2011-05-25 09:32:58,518 ERROR   EpoPlugin                            enforceUserPolicy: No policy store.

      2011-05-25 09:32:59,828 INFO    EpoPlugin                            collectProperties: dispatching disk list to AgentHandler

      2011-05-25 09:33:04,289 INFO    EpoPlugin                            enforcePolicy: new policy store created (session 1306279670).

      2011-05-25 09:33:04,601 INFO    EpoPlugin                            enforcePolicy: Waiting for OptIn users before enforcing policy.

      2011-05-25 09:33:04,617 INFO    EpoState                             Setting enforcement state to TRUE

      2011-05-25 09:33:04,617 INFO    EpoPlugin                            enforceUserPolicy: Dispatching enforce policy event.

      2011-05-25 09:33:04,617 INFO    EpoPlugin                            policyHandler: handling EnforcePolicy event

      2011-05-25 09:33:04,617 INFO    EpoPlugin                            userHandler: handling AddLocalDomainUsers event

      2011-05-25 09:33:04,617 INFO    EpoPlugin                            userHandler: handling AddLocalDomainUsers response

      2011-05-25 09:33:04,617 INFO    EpoPlugin                            userHandler: dispatching GetAllUsers event to AgentHandler

      2011-05-25 09:38:06,886 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 09:38:06,901 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 09:40:18,796 INFO    EpoPlugin                            userHandler: handling GetAllUsers response

      2011-05-25 09:40:18,827 INFO    MfeEpeCoreEncryptionPlugin           --- Activation Begins ---

      2011-05-25 09:40:18,827 WARNING MfeEpeCoreEncryptionPlugin           ..\..\..\Src\EpeEsActivationHandler.cpp: EPEES_activation_handler::get_prefered_provider: 266: [0xEE010001] No providers installed

      2011-05-25 09:40:18,827 WARNING MfeEpeCoreEncryptionPlugin           ..\..\..\Src\EpeEsActivationHandler.cpp: EPEES_activation_handler::send_activate_exception: 74: [0xEE010001] No providers installed

      2011-05-25 09:40:18,843 ERROR   EpoPlugin                            userHandler: failed to process batched user data response: [0xEE010001] [0xEE010001] No providers installed

      2011-05-25 09:40:18,843 INFO    EpoState                             Setting enforcement state to FALSE

      2011-05-25 09:43:09,348 INFO    EpoPlugin                            enforcePolicy: new policy store created (session 1306279671).

      2011-05-25 09:43:09,644 INFO    EpoPlugin                            enforcePolicy: Waiting for OptIn users before enforcing policy.

      2011-05-25 09:43:09,660 INFO    EpoState                             Setting enforcement state to TRUE

      2011-05-25 09:43:09,660 INFO    EpoPlugin                            enforceUserPolicy: Dispatching enforce policy event.

      2011-05-25 09:43:09,660 INFO    EpoPlugin                            policyHandler: handling EnforcePolicy event

      2011-05-25 09:43:09,660 INFO    EpoPlugin                            userHandler: handling AddLocalDomainUsers event

      2011-05-25 09:43:09,660 INFO    EpoPlugin                            userHandler: handling AddLocalDomainUsers response

      2011-05-25 09:43:09,675 INFO    EpoPlugin                            userHandler: dispatching GetAllUsers event to AgentHandler

      2011-05-25 09:48:12,033 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 09:48:12,064 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 09:52:04,904 INFO    EpoPlugin                            collectProperties: dispatching disk list to AgentHandler

      2011-05-25 09:52:12,407 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 09:52:12,423 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 09:54:32,181 INFO    EpoPlugin                            collectProperties: dispatching disk list to AgentHandler

      2011-05-25 09:54:38,686 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 09:54:38,701 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 09:54:56,204 INFO    EpoPlugin                            userHandler: handling GetAllUsers response

      2011-05-25 09:54:56,220 INFO    MfeEpeCoreEncryptionPlugin           --- Activation Begins ---

      2011-05-25 09:54:56,220 WARNING MfeEpeCoreEncryptionPlugin           ..\..\..\Src\EpeEsActivationHandler.cpp: EPEES_activation_handler::get_prefered_provider: 266: [0xEE010001] No providers installed

      2011-05-25 09:54:56,236 WARNING MfeEpeCoreEncryptionPlugin           ..\..\..\Src\EpeEsActivationHandler.cpp: EPEES_activation_handler::send_activate_exception: 74: [0xEE010001] No providers installed

      2011-05-25 09:54:56,236 ERROR   EpoPlugin                            userHandler: failed to process batched user data response: [0xEE010001] [0xEE010001] No providers installed

      2011-05-25 09:54:56,236 INFO    EpoState                             Setting enforcement state to FALSE

      2011-05-25 09:55:00,057 INFO    EpoPlugin                            enforcePolicy: new policy store created (session 1306279672).

      2011-05-25 09:55:00,354 INFO    EpoPlugin                            enforcePolicy: Waiting for OptIn users before enforcing policy.

      2011-05-25 09:55:00,354 INFO    EpoState                             Setting enforcement state to TRUE

      2011-05-25 09:55:00,354 INFO    EpoPlugin                            enforceUserPolicy: Dispatching enforce policy event.

      2011-05-25 09:55:00,354 INFO    EpoPlugin                            policyHandler: handling EnforcePolicy event

      2011-05-25 09:55:00,354 INFO    EpoPlugin                            userHandler: handling AddLocalDomainUsers event

      2011-05-25 09:55:00,369 INFO    EpoPlugin                            userHandler: handling AddLocalDomainUsers response

      2011-05-25 09:55:00,369 INFO    EpoPlugin                            userHandler: dispatching GetAllUsers event to AgentHandler

      2011-05-25 09:56:26,012 INFO    EpoPlugin                            collectProperties: dispatching disk list to AgentHandler

      2011-05-25 09:56:29,273 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 09:56:29,288 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 09:56:30,505 INFO    EpoPlugin                            userHandler: handling GetAllUsers response

      2011-05-25 09:56:30,521 INFO    MfeEpeCoreEncryptionPlugin           --- Activation Begins ---

      2011-05-25 09:56:30,536 WARNING MfeEpeCoreEncryptionPlugin           ..\..\..\Src\EpeEsActivationHandler.cpp: EPEES_activation_handler::get_prefered_provider: 266: [0xEE010001] No providers installed

      2011-05-25 09:56:30,536 WARNING MfeEpeCoreEncryptionPlugin           ..\..\..\Src\EpeEsActivationHandler.cpp: EPEES_activation_handler::send_activate_exception: 74: [0xEE010001] No providers installed

      2011-05-25 09:56:30,536 ERROR   EpoPlugin                            userHandler: failed to process batched user data response: [0xEE010001] [0xEE010001] No providers installed

      2011-05-25 09:56:30,536 INFO    EpoState                             Setting enforcement state to FALSE

      2011-05-25 10:01:32,385 INFO    EpoPlugin                            enforcePolicy: new policy store created (session 1306279673).

      2011-05-25 10:01:32,665 INFO    EpoPlugin                            enforcePolicy: Waiting for OptIn users before enforcing policy.

      2011-05-25 10:01:32,665 INFO    EpoState                             Setting enforcement state to TRUE

      2011-05-25 10:01:32,665 INFO    EpoPlugin                            enforceUserPolicy: Dispatching enforce policy event.

      2011-05-25 10:01:32,665 INFO    EpoPlugin                            policyHandler: handling EnforcePolicy event

      2011-05-25 10:01:32,665 INFO    EpoPlugin                            userHandler: handling AddLocalDomainUsers event

      2011-05-25 10:01:32,681 INFO    EpoPlugin                            userHandler: handling AddLocalDomainUsers response

      2011-05-25 10:01:32,681 INFO    EpoPlugin                            userHandler: dispatching GetAllUsers event to AgentHandler

      2011-05-25 10:03:02,746 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 10:03:02,762 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 10:04:13,142 INFO    EpoPlugin                            collectProperties: dispatching disk list to AgentHandler

      2011-05-25 10:04:15,871 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 10:04:15,887 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 10:04:21,113 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 10:04:21,128 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 10:09:36,138 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 10:09:36,153 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement already in progress, skipping.

      2011-05-25 10:13:51,410 INFO    MfeEpeDiscoveryService               Service stopped

      2011-05-25 10:13:51,410 INFO    MfeEpePluginInformationService       Service stopped

      2011-05-25 10:13:51,410 INFO    MfeEpeEsEncryptionInformationService Service Stopped Successfully

      2011-05-25 10:13:51,410 INFO    MfeEpeCoreEncryptionPlugin           Service Stopped Successfully

      2011-05-25 10:13:51,410 INFO    MfeEpeProductDetectionPlugin         Service Stopped Successfully

      2011-05-25 10:13:51,410 INFO    MfeEpeKeyServerService               Service Stopped Successfully

      2011-05-25 10:13:51,504 INFO    MfeEpeServiceLPCServer               LPC services stopped.

      2011-05-25 10:13:51,504 INFO    MfeEpeServiceLPCServer               Service Stopped Successfully

      2011-05-25 10:13:51,504 INFO    EpoPlugin                            Service Stopped Successfully

      2011-05-25 10:13:51,566 INFO    MfeEpeStatusService                  Service Stopped

      2011-05-25 10:13:51,566 INFO    LoggingService                       ===== Service Stopped =====

       

       

      Not sure what it means by no providers installed

       

      Cheers