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4266 Views 6 Replies Latest reply: Mar 3, 2009 1:35 PM by nutcase RSS
ksukhraj Newcomer 3 posts since
Jul 31, 2007
Currently Being Moderated

Jul 31, 2007 12:12 PM

Netshield for Netware Server Manager - Help!

Hi There,
I'm having a problem with Netshield, this has to do with updating the virus definitions on the server. I'm trying to install DAT file updates directly from a zip file without using the AutoUpdate utility. This is not recommended but where I work, it seems this must be completed. I went to the following website:

http://www.mcafee.com/apps/downloads/security_updates/dat.asp

and viewed the ReadMe.txt for instructions. My problem is that when loading netshield....it automatically unloads itself after 1 second. Is there any way of fixing this??
  • tonyb99 Champion 3,844 posts since
    Apr 10, 2006
    Currently Being Moderated
    1. Aug 1, 2007 9:29 AM (in response to ksukhraj)
    RE: Netshield for Netware Server Manager - Help!
    I dont use netshield myself but the first questions you need to answer are what version and patch level of netshield are you using?

    also are you following the instructions as specified below?

    NETSHIELD FOR NOVELL NETWARE

    To install DAT file updates directly from a ZIP
    file WITHOUT using the AutoUpdate utility:

    NOTE:
    We do not recommend this method of updating
    your DAT files.

    1. Create a temporary directory on your hard
    disk.

    2. Download the DAT ZIP file to the temporary
    directory from our web site. For the
    location, see "Contacting McAfee Security &
    Network Associates" later in this file.

    The name of the file is typically
    DAT-4316.ZIP, where 4316 is the DAT version
    number, such as 4321.

    3. Using WinZip, PKUnzip, or a similar utility,
    open the ZIP file, and extract the new DAT
    files.

    4. Log on to the server you want to update. You
    must have administrator rights for the
    target server.

    5. At the NetWare Console prompt, enter:

    unload netshld

    6. Back up or rename the existing DAT files
    stored in your NetShield program directory.
    If you installed NetShield to the default
    program directory, the DAT files are at this
    location:

    SYS:MCAFEE\NETSHLD

    See "List of Virus Definition Files" later
    in this file for a complete DAT file list.

    7. Copy the files you extracted from the
    temporary directory you created in Step 1 to
    the NetShield program directory on your
    server.

    8. Enter this line at the NetWare Console
    prompt to restart the NetShield NetWare
    server software:

    netshld

    NetShield uses the new DAT files in
    anti-virus scans immediately.


    McAfee Maniac (Volunteer Moderator)
    x1 4.5.4 ePolicy Orchestrator Server (Build 1082)
    x1 5.0.1 ePolicy Orchestrator Server (Build 228)
    x1 4.6.3 ePolicy Orchestrator Server (Build 197)
    x1 4.6.6 ePolicy Orchestrator Server (Build 176)
    Mcafee Agent 4.6.0.2292/4.6.0.2935/4.8.0.887
    Groupshield 7.0
    VSE 8.8.0.975 & 8.7.0.570 x 20000
    DLP Endpoint 9.2.1
    EEPC 6.2.1.315/7.0.1.354
    HIPS 8
    EMM 10.2
    x70 Sophos 10.2 Endpoint Security & Control





  • tonyb99 Champion 3,844 posts since
    Apr 10, 2006
    Currently Being Moderated
    4. Aug 8, 2007 3:15 AM (in response to ksukhraj)
    RE: Netshield for Netware Server Manager - Help!
    For a start i would install the lastest engine for netshield which is 5100.0194 from the link:
    http://download.nai.com/products/licensed/engine/netshield_netware/5100/NW5100.z ip
    You might as well download the superdat while there and install this aswell after a reboot.
    http://download.nai.com/products/licensed/superdat/english/intel/sdat5092.exe

    See how it acts after some updates.


    McAfee Maniac (Volunteer Moderator)
    x1 4.5.4 ePolicy Orchestrator Server (Build 1082)
    x1 5.0.1 ePolicy Orchestrator Server (Build 228)
    x1 4.6.3 ePolicy Orchestrator Server (Build 197)
    x1 4.6.6 ePolicy Orchestrator Server (Build 176)
    Mcafee Agent 4.6.0.2292/4.6.0.2935/4.8.0.887
    Groupshield 7.0
    VSE 8.8.0.975 & 8.7.0.570 x 20000
    DLP Endpoint 9.2.1
    EEPC 6.2.1.315/7.0.1.354
    HIPS 8
    EMM 10.2
    x70 Sophos 10.2 Endpoint Security & Control





  • Newcomer 1 posts since
    Aug 25, 2008
    Currently Being Moderated
    5. Aug 25, 2008 4:07 PM (in response to tonyb99)
    netshld-4.6 failed to initialize scanning engine
    So, I'm getting this error now and the original error was back in '06. This customer has 5.1, sp6. I'm going to upgrade them to sp8 and get the latest version of mcaffee.

    Which is the latest version/best version to use?

    Do you think my plan of attack will succeed?

    Matt
  • Newcomer 1 posts since
    Mar 3, 2009
    Currently Being Moderated
    6. Mar 3, 2009 1:35 PM (in response to mraymus)
    Scan engine failed to initialize
    I've found that when you get this message it's because one of the NetShld NLMs is still loaded, usually mcscan32.nlm. Unload, then try to start NetShld again. It should start if no other NetShld nlms are loaded. The same thing will happen when loading the EPO agents if one of those nlms are already loaded. In this case you will get no error messages of any kind. You will get "OK"s showing all the nlms loaded, but then if you check to see if they are really loaded you will find they're not. You have to make sure all the EPO nlms are unloaded before you try to restart it. Same thing with Netshld: all the nlms must be unloaded when you try to restart.

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