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I dont use netshield myself but the first questions you need to answer are what version and patch level of netshield are you using?
also are you following the instructions as specified below?
NETSHIELD FOR NOVELL NETWARE
To install DAT file updates directly from a ZIP
file WITHOUT using the AutoUpdate utility:
We do not recommend this method of updating
your DAT files.
1. Create a temporary directory on your hard
2. Download the DAT ZIP file to the temporary
directory from our web site. For the
location, see "Contacting McAfee Security &
Network Associates" later in this file.
The name of the file is typically
DAT-4316.ZIP, where 4316 is the DAT version
number, such as 4321.
3. Using WinZip, PKUnzip, or a similar utility,
open the ZIP file, and extract the new DAT
4. Log on to the server you want to update. You
must have administrator rights for the
5. At the NetWare Console prompt, enter:
6. Back up or rename the existing DAT files
stored in your NetShield program directory.
If you installed NetShield to the default
program directory, the DAT files are at this
See "List of Virus Definition Files" later
in this file for a complete DAT file list.
7. Copy the files you extracted from the
temporary directory you created in Step 1 to
the NetShield program directory on your
8. Enter this line at the NetWare Console
prompt to restart the NetShield NetWare
NetShield uses the new DAT files in
anti-virus scans immediately.
Yes I have followed the directions. New DAT files are stored in the default directory. The only problem is the last paragraph, when you load NetShield. It seems that it loads for about 2 seconds, then it suddenly unload's itself automatically. I can't seem to figure out why...could it be that there is a crucial file missing from the directory? This is my first time using Novell Netware as well...so you could say I'm a rookie.
For a start i would install the lastest engine for netshield which is 5100.0194 from the link:
You might as well download the superdat while there and install this aswell after a reboot.
See how it acts after some updates.
I've found that when you get this message it's because one of the NetShld NLMs is still loaded, usually mcscan32.nlm. Unload, then try to start NetShld again. It should start if no other NetShld nlms are loaded. The same thing will happen when loading the EPO agents if one of those nlms are already loaded. In this case you will get no error messages of any kind. You will get "OK"s showing all the nlms loaded, but then if you check to see if they are really loaded you will find they're not. You have to make sure all the EPO nlms are unloaded before you try to restart it. Same thing with Netshld: all the nlms must be unloaded when you try to restart.