1 Reply Latest reply on May 18, 2011 5:46 AM by Attila Polinger

    ePO installation fail

      Hey Guys

       

      New in McAfee, I'm trying to install ePO4.0, every time it hang on the following error:

      mcafee-error.bmp

      Any hint will be gratefull ....

       

      Message was edited by: ajacobs to add installation category on 5/18/11 3:48:42 PM CDT
        • 1. Re: ePO installation fail
          Attila Polinger

          Hi,

           

          I would take a look at the install logs in %TEMP%\McAfeeLogs. CommonSetup.log is the frame of the installation, I suspect it does have a more meaningful entry on this. If it does not, there is a .MSI log also in this folder.

           

          Additionally, you can search for this error in https://kc.mcafee.com (McAfee KnowledgeBase, currently under maintenance, otherwise I would have checked it, too).

           

          Attila