I am having the exact same issue. I have used the removal tool, restarted, ran the Mcpreinstall Tool and tried redownloading McAfee. My error message reads:
The file 'mfenlfk.sys' on McAfee NDIS Light Filter is needed. Type the path where the file is located, and then click OK.
Please help as soon as possible.
Dadco there was an issue weekend previously that has been fixed. Sorry I missed your post. Is everything Ok now?
No other AV or firewall installed? Windows firewall off?
Retry it again today and see if issue prevails
I'm having the same issue while installing the download from my account on McAfee site--as the solution suggested. I'd like this corrected quickly.
No other AV running, Windows Firewall is off.
I haven't used McAffee on this PC since I Posted the original Problem. I tried to Download etc. but the problem repeated itself.
At that time Microsoft Security Essentuals seem to " kick In " and I have been using this Microsoft software ever since.
I am a McAfee 3 User and this software runs OK on my other 2 PC's. I would like to try again the McAfee Dowload procedure.
Therefore, it would be helpful if you would let me know ( in simple terms ) the download instructions including the cleanout/removal procedures. I would like to make sure that to start with all Old copies of McAffee Software is completely cleared out.
I hope to hear from you. Regards. dadco.
Tony being in Australia is asleep at the moment so I'll add my 2¢ - worth.
First you should bring your machine totally up to date by installing Internet Explorer 9 if not already installed (from Microsoft's website or Windows Updates), and Service Pack 1 for Windows 7.
Note: Uninstall any beta browsers or applications before installing the final versions.
There's help with the latter here: https://community.mcafee.com/docs/DOC-2205
If you had McAfee installed on that machine at any time run the MCPR removal tool listed under Useful Links at the top of this page and reboot.
Then uninstall Microsoft Security Essentials and reboot if asked to.
Run the McAfee Preinstall Tool just to make sure the machine is ready, reboot if asked to.
Then go to your online account and install your McAfee software.
So far so good. Thank you.
Problem !! I go to Useful Links at the top of this page, click on MCPR removal tool and get message " not recognised ".
If you could tell me what is wrong, I would be grateful.
Ok here's the MCPR removal tool
Let me research why that link would say that as it works OK for me.
I'll get back on that one.
What browser and version are you using ??