What type of URL is this and how are you uploading the file? The global whitelist is the way to completely exclude scan/block lists.
If this is in your production network, you will want to add rules to always skip intranet traffic, like 172.16.x.x, 192.168.x.x
Hi Jon, Thanks for your quick reply.
URL is zinio.com. I have added *.zinio.com* on Global whitelist and one more white list which i creaated manuly with only request option enabled. We are Saving pdf file (since its production URL and credential will know only process head) into the site (post.zinio.com). While uploading the file its trying again and again continously. then we need to cancel manually only to stop that process. I am suspecting its may be connection timout issue. (while uploading file first its reaching to the webwasher and its tring from webwasher to the respective site, but original website may timeout after sending from the client. But i have try to increased the client and server timeout also in the webwasher but no luck..) Pls advice on the same.
Yes is there anything possible to allow this URL\IP alone to bypass from bloking\scanning\etc via webwasher
Try doing a global whitelist with IP address. You will want to use "URL.DestinationIP"
You will want to use this: 188.8.131.52 <---post.zinio.com
and 184.108.40.206 <---www.zinio.com
Also, install Fiddler and use it while you are uploading the file. I am sure this will help you troubleshoot the issue. Fiddler is great when troubleshooting proxy issues.