1 Reply Latest reply on May 17, 2011 10:18 AM by Dinz

    wireless printer set up

      hi

      Can anyone help me please - I have a HP deskjet 3050 j610a wireless printer.

      I can't get it set up - i have disabled the firewall and tried and it still won't work. I have checked to make sure that there are no ports showing either.

      I am at a loss here at the moment.

       

      S

        • 1. Re: wireless printer set up
          Dinz

          Hi beckett08,

          Could you please update us with the below information ?

          What is the operating system installed ? (Win XP/Vista/7)

          What service Pack ?

          Do you have/ previously had any other  security software installed ?

          What is the error message that you receive while setting up the printer ?

           

           

          Regards,