2 Replies Latest reply on May 19, 2011 6:14 AM by hasi99

    5.2.3 to 5.2.9 file groups



      I've just upgraded our test server to 5.2.9 from 5.2.3, I followed the migration guide, updated the file groups & expected to see new client file group as per previous upgrades I've done, however, the only client file group showing still says "Endpoint Encryption 5.2.3 Client Files":


      New Picture (3).jpg

      I refreshed the screen, rebooted the server still the same.  I then checked one of my test clients ,synced it & its  automatically upgraded to t5.2.9, it seems ok, I can still login after reboots etc, but wanted to know is this a new upgrade method that you no longer see new client file groups listed in the console, or have to manually add new groups to individual machines to upgrade them ?


      Many thanks.

        • 1. Re: 5.2.3 to 5.2.9 file groups



          Hello, I remember that in newer versions (in 5.2.9 definitely) there is option to see what file groups will be updated and what will be created. (On EE File Groups, Right mouse click and update file groups and then you see changes before you apply them). I usually rename all current groups to get updates in new fresh groups and in this way I can control also update process. If you update currently existing file groups and they are used somewhere then those updates will applied immediately. If you are missing some options in this update page then you probably didn't install all needed options - just do reinstall once more and select all needed modules/options. And yes I see new client file set called "EEPC52: Endpoint Encryption 5.2.9 Client Files" Hope that helps.



          • 2. Re: 5.2.3 to 5.2.9 file groups

            Thanks for that, I ran EEPC setup again & this time left all options as defaults, this time it worked.  I must have unchecked something the first time by mistake.


            Thanks again.