4 Replies Latest reply on May 13, 2011 6:13 PM by Peacekeeper

    Virtual Technician

      Can someone provide information about this application?  Why is it taking so long to initialize?  Is the program running a scan on my PC?  A full scan takes about 4-6 hours.  Does McAfee expect me to sit here for that long before I can contact there support technician?

       

      I am trying to contact support about the scan functionality stopped working on the McAfee Internet Security software.  The program did an automatic update (2011-05-12), I later shutdown the PC.  Several hours later after restarting the PC, the real-time scan stopped working.  Also, I tried to do a quick and full scan, both issued an error.

       

      Now with the Virtual Technician running for the last two hours, I still cannot contact McAfee support.