7 Replies Latest reply on Sep 5, 2011 2:49 AM by ilya.magas

    iOS devices not provisioning correctly

      Hello all, I just installed and configured an EMM server and everything appeared to have gone through without a hitch. When I provision my android phone, everything works flawlessly. I get prompted to create a new unlock password and the device shows up in helpdesk. However, when I try to provision my iPad, it does not ask to configure an unlock password nor does it ask for the vpn password. It does however download a profile and configure enterprise email. And lastly, it does not appear in helpdesk. Is this because I need an MDM cert? I was under the impression you could still provision iOS devices without and MDM cert. Anybody seen this before? Any info would be greatly appreciated. Thanks all.