Good morning everyone,
At around 4:38 a.m. (U.S. EST) today, 5/4/2011, while reading one of the periodic emails I receive from the Virginia State Lottery (in my Hotmail account), my screen went blank, then some dialog box opened stating something to the effect of a "tab being recovered." Within about 20 seconds after my email was again displayed, the screen began slowly scrolling downward to display my Desktop screen. (This re-direction has happened on the two previous occasions when my computer has been hit with malware).
As soon as I could see the Malwarebytes icon, I immediately clicked on it to perform a full scan...suspecting I was being infected by yet another fake anti-malware program. (This is the 3rd infection in 5 weeks now). On this occasion, the infection generated a red shield with an "x" in it in the taskbar, and a dialog box opened stating my "Automatic Updates" was turned off. While the Malwarebytes scan was running, this malware began opening up multiple dialog boxes with all the usual "scare threats"...that my computer was infected, etc, etc. The malware name at the top of the dialog box this time was, "XP Internet Security 2011."
Upon completion of the Malwarebytes scan, the log revealed a total of 11 infections...which I have attached a printout of what it found. I am quite concerned at this point since on the two prior occasions when I have been infected (once while on a website, and the other when reading an email from a trusted U.S. Government source), Malwarebytes found only 3 Trojans. It appears that this particular malware is more vicious than before since (as you will note on the printout), it is now affecting registry items as well.
The Malwarebytes report stated some items could not be removed and to do a restart...which I did. However, I found that my Microsoft Automatic Updates function was still not active (i.e.the red shield with the "x" in it was still present in the taskbar). I went in to the Control Panel to check the Automatic Updates status...and it was shown as being set properly, but the Security Center continued to indicate it was off. I repeatedly tried to turn-on the Automatic Updates function...to no avail.
After going to Microsoft's website to attempt and initiate the "Express Updates", an error code (Ox80070424) was returned indicating there was a problem and the updates could not be installed. I then submitted a support request ticket for this issue. I did try one last option though...by doing a System Restore to a point 24 hours earlier, then doing a 2nd restart. This seems to have resolved the problem with the Automatic Updates malfunction.
I would appreciate any feedback from the community...particularly after reviewing the copy of the Malwarebytes log showing what was discovered during the full scan. This continuing increase in both the frequency of malware infections & the "depth of intrusion" is becoming very concerning to me. Is McAfee doing ANYTHING to try and address issues of this severity?
Thanks very much for your time and any feedback. (If I've placed this article in the wrong place...please pardon me)