2 Replies Latest reply on Apr 28, 2011 6:23 AM by Peter M Branched to a new discussion.

    windows firewall on or off?

      Hi All.

       

      I will shortly be removing my mcafee totalprotection 2010 and replacing with 2011 version ( I will be doing this from a disk ) not very good with computers so hope i do it right!!

       

      As I understand it i have to open control panel, go to Add/Remove programmes and uninstall Mcafee, then I have to run Mcafee removal tool to be sure all Mcafee is removed completly.

       

      then I install new disc (2011) and follow on screen instructions, am I right so far?  My question is: when I am doing this do i have to turn windows firewall back on whilst the new macafee is successfully ( I hope) installed.

       

      Many thanks for any help.

        • 1. Re: windows firewall on or off?
          JaiPrakash

          Hi Doug,

           

          You can follow the below steps:

           

          Remove the McAfee product from the Add/remove list.

          Turn on the Windows Firewall

          Run the McAfee product removal tool.

          Then restart the computer and reinstall McAfee from logging into to your McAfee Account & need not worry about your windows Firewall, since McAfee has its own firewall on it.

          • 2. Re: windows firewall on or off?
            Peter M

            I've found in practice that Windows turns the firewall on automatically when McAfee is uninstalled but it certainly doesn't harm to check.  It certainly turns it off when installing and, in Windows 7, takes control of it completely.

             

            The disk you have may be labelled 2011 but is in fact 2010 relabelled.  The actual 2011 versions will go out to all current subscribers, you inlcuded of course eventually, but thus far have only been released to the Australian and Indian servers.

             

            That relabelling strategy has come under fire from us Moderators but apparently it's a marketing strategy employed by not just McAfee so we couldn't achieve anything I'm afraid.

             

            Message was edited by: Ex_Brit on 28/04/11 7:23:02 EDT AM