1 Reply Latest reply on Apr 27, 2011 4:09 AM by Peacekeeper

    (virus) internetexplorerupdate.exe (virus)

      what is internetexplorerupdate.exe, I have a red bar across my computer saying that i need a critcal update. I know its a virus of somekind but how do i remove it. I ran macafee virus  scan numerus times but it says my pc is not at risk... please help!!!!,

        • 1. Re: (virus) internetexplorerupdate.exe (virus)
          Peacekeeper

          Update your dat files and scan your PC with Virusscan in Safe Mode.

           

          To do this, tap F8 repeatedly while booting up. You'll get a boot screen with choices. Pick Safe Mode. Your PC will boot in a low resolution state as most processes won't be running. Go to "MyComputer" (XP) or "Computer" (Vista), right-click the hard drive and select "Scan" from the drop-down menu. You'll see an extra taskbar icon which will show a progress report if youhover over it.

           

          If you think you have a virus infection on your PC do one or both of the following :

          - Run the free Mcafee Stinger program from http://vil.nai.com/vil/stinger/ -

           

          Download the latest version of getsusp here  https://community.mcafee.com/thread/32269

           

          Any file not known will be automatically sent to Mcafee to help update their dats

           

          Before you use Getsusp, you should go to this document

          https://community.mcafee.com/docs/DOC-1323

          and download the PDF file explaining what Getsusp is and how it works, and this document

          https://community.mcafee.com/docs/DOC-1761

          which downloads the installation guide PDF document.

           

          If you want another opinion, or to be on the safe side, then you can do a scan with the free versions of these tools :

          Malwarebytes and SuperAntiSpyware

           

          Superantispyware should remove it so the net search I did says....

           

          If you already have Malwarebytes installed, the virus could be protecting itself against it. In that case, in order to get Malwarebytes running you'll need to rename the executable. Open theC:\Program Files\Malwarebytes Antimalware folder, then rename the "mbam.exe" file and double-click directly on the file to open the program. After updating the program, run a full system scan usingMalwarebytes.

           

          Make sure both programs are updated to the latest versions before running them and let them clean anything they find. If they quarantine a file or fail to remove a file try to get a copy of itand send it to Mcafee using the virus submission path described here :

           

          Send the file to mcafee labs at http://vil.nai.com/vil/submit-sample.aspx

           

          Zip the file and password it with password infected.