1 Reply Latest reply on May 3, 2011 2:56 PM by amiyabisoi

    Problem to get the Inventory

    jmhernando

      Hi,

       

      I'm testing the last version of Application Control before deployment in my network; and the Inventory not works.

       

      I do the next things:

      - Deploy the Agent.

      - Enable the Agent (with the option Perform Initial Scan to create whitelist).

      - Reboot the System.

       

      Everything OK at this moment.

       

      I create the client task to get the inventory, file in C:\solidcore\scinv is created and in the log in the client all is rigth.

       

      In Reporting -> SolidCore -> Client Task; the task about inventory are missing, and the Server Task to Index don't have anything to index...

       

      Any ideas?

       

       

      Thanks,

      Jose.

        • 1. Re: Problem to get the Inventory

          - Check the inventory client task if that's configured properly

          - Run client task

          - Run indexing server task

          - In reporing - check if the client task ran successfully.

           

          If still it's not happening - check host status and licensing either from ePO or CMD line. Still issue persists- contact support.

           

          - AB