I am running firewall enterprise (sidewinder) version 7 0 2
I have a few users who access the database http://usystrdatabase.com/
This database is huge and searches take approximately 2 minutes and 45 seconds to yield results. ( I am able to successfully get results from home and off of my corporate network)
At the office all internet traffic passes through our sidewinder so my only suspect is that since the results take so long to come back something must be going on with the sidewinder.
We get the usual 502 error message but not all the time.
Has anyone had any issues like this before with any other sites? What is the work around for this type of issues? Any settings on the sidewinder I can try?
Any help is greatly appreciated
The default Idle Timeout for the HTTP proxy is 60 seconds (if that's what you're passing through). You'll have to increase the idle timeout for whichever service you're passing through in this rule.