2 Replies Latest reply on Apr 22, 2011 3:50 PM by Peacekeeper

    REGD VIRUS/TROJAN

      DEAR ALL

      I AM USING MACFEE ANTI VIRUS BUT STILL I GET INFECTED MY LAPTOP WITH Trojan-BNK.Win32.Keylogger.gen.

      WHICH IS CONTINOUSLY SHOWING ME THAT YOUR LAPTOP IS INFECTED AND THERE IS THREAT OF STEALING PASSWORDS AND PERSONNEL DATA.

      PLS ADVICE HOW CAN I REMOVE THAT VIRUS /TROJAN FROM MY LAP TOP.

      THANKS

        • 1. Re: REGD VIRUS/TROJAN
          k3tg

          Required Reading - Home User Assistance Malware Troubleshooting

           

          This document from McAfee will assist you in resolving your issue. Please be sure to follow the recommendations and to also run the McAfee Stinger scan which is explained in the document.

           

          When you have completed the suggestions and if you still experience problems you might want to consider running this free program http://www.malwarebytes.org/mbam.php by downloading and installing this on the computer and checking for the lates updates. Run the program and let it clean everything it finds and reboot the computer.

           

          You might also want to do the same with this program as well www.superantispyware.com

           

          If the virus will not allow you to download to your computer, try this procedure. Get a USB stick and download from a non infected computer and rename the download and installation files to something you can easily remember. The virus should not recognize the renaming of the files because you have changed the names and the virus will no longer see these as a threat thus allowing the installation to proceed.

           

          Let us know how this works for you and good luck

           

          Message was edited by: k3tg to correct typ error on MBAM link on 4/22/11 3:00:48 PM EDT
          • 2. Re: REGD VIRUS/TROJAN
            Peacekeeper

            Just a check it is Mcafee popping up these warnings not some fake AV program?

             

            I ask because I found this which may apply

            Trojan-BNK.Win32. keylogger gen is a dangerous infection that spreads through XP Internet Security 2010 rogue anti-spyware program. It is not a real virusand it appears only if the system is infected with xp internet security 2010

             

            Message was edited by: Peacekeeper on 23/04/11 6:48:44 AM

             

            Message was edited by: Peacekeeper on 23/04/11 6:50:52 AM