5 Replies Latest reply on Apr 21, 2011 12:21 PM by Hayton

    Is there any such thing as McAfee UK help Centre?

      I'll cut to the point right away here. I've been affected by a virus that my McAfee subscribed home security centre failed to recoginse and is unable to deal with. Really unhappy with McAfee over it, a product that is not fit for purpose.

       

      I have spent hours on the phone trying to get some assistance by someone in the UK. The overseas call centre bods are hopeless and very hard to communicate with. They read off scripts and have no techy background at all.

       

      After insisting on a UK number I've been told lies by and batted off with other numbers they say are UK based but still go through to the overseas centre.

       

      I've had enough! Is there a UK call centre that I can speak to someone at - failing that I will drive to the UK HQ and demand some answers.

       

      Regards