3 Replies Latest reply on May 6, 2011 1:25 PM by Sailendra Pamidi

    Failed to retrieve data for rule id  (orion.log, epo 4.5)

      The ePO server is failing to run a task and I checked the orion.log file and see this entry repeated for various times:

       

      Failed to retrieve data for rule id= SV-18421r2_rule, bvtID = 255

      at com.mcafee.pa.auditresults.dao.AuditRuleResultDao.populateRuleData(AuditRuleRes ultDao.java:59)

          at com.mcafee.pa.auditresults.service.RuleResultProcessor.processOneRuleResult(Rul eResultProcessor.java:142)

          at com.mcafee.pa.auditresults.service.RuleResultProcessor.processAllRuleResults(Ru leResultProcessor.java:69)

          at com.mcafee.pa.auditresults.service.AuditResultProcessorSvc.gatherRuleandCheckRe sults(AuditResultProcessorSvc.java:354)

          at com.mcafee.pa.auditresults.service.AuditResultProcessorSvc.processResults(Audit ResultProcessorSvc.java:135)

          at com.mcafee.pa.auditresults.command.ProcessAuditResultsCmd.run(ProcessAuditResul tsCmd.java:182)

          at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)

          at java.util.concurrent.FutureTask$Sync.innerRunAndReset(FutureTask.java:317)

          at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:150)

          at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$101 (ScheduledThreadPoolExecutor.java:98)

          at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.runPeriodi c(ScheduledThreadPoolExecutor.java:181)

          at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Schedu ledThreadPoolExecutor.java:205)

          at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java: 886)

          at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)

          at java.lang.Thread.run(Thread.java:619)

       

      How can I troubleshoot this so that it stops reporting this error?

       

      Thanks!