1 Reply Latest reply on Apr 19, 2011 5:16 AM by exbrit

    Artemis Technology block Fujitsu Scanner installation and detect it as a virus

      Hi Team,

       

      we face a problem during installation or removing the Fujitsu and HP scanner setup, Artemis detects it as a virus as shown below.

       

      kindly advice for the best solution, because i already excluded the rra extension from the OAS policy in ePO.

       

      appreciating your fast response.

       

      these are below the events as it is logged in ePO

       

      Threat Target File Path:     C:\Users\SYOUSU~1.MOH\AppData\Local\Temp\{EE63ECD7-6FD7-48D7-9E5F-1B34A21F175C} \{F7FFF37F-DB74-408C-840F-BD8B8E955B5B}\_IsR571b.rra
      Event Category:Malware detected
      Event ID:1027
      Threat Severity:Alert
      Threat Name:Artemis!D9D872C16360
      Threat Type:Trojan
      Action Taken:Deleted
      Threat Handled:true
      Analyzer Detection Method:

      OAS

       

       

      Threat Target File Path:C:\Users\SYOUSU~1.MOH\AppData\Local\Temp\{C46DCFC0-E290-4CF8-B222-9594ED46A85C}\ {580E9BBC-A51E-4AE9-A977-7B0939BEDAD3}\_IsRes.dll
      Event Category:Malware detected
      Event ID:1027
      Threat Severity:Alert
      Threat Name:Artemis!D9D872C16360
      Threat Type:Trojan
      Action Taken:Deleted
      Threat Handled:true
      Analyzer Detection Method:OAS