4 Replies Latest reply on Apr 19, 2011 2:53 PM by johlee991

    Missing the PBA window at boot

    johlee991

      Hi all,

       

      I got a odd issue that I am having a devil of a time in tracking down.  When booting up a Dell D620 laptop that has EEPC 5.1.9, the preboot authentication window does not appear.  It had worked for several months, so not sure what changed in the system.  So I tried using the Safetech CD, but I can't authentication either both methods.  I tried using a USB stick, exported the .sdb file to it, but it can't see the USB stick.  The authenticate from SBFS option, oddly enough, does not even display the password only token.  It's blank.

       

      Anybody see this before?