1 2 Previous Next 11 Replies Latest reply on Sep 20, 2011 4:01 AM by Vupadhyaya

    Upgrade from ePO 4.5p1 to 4.5p3 error at end of install, now restoring

    pierce

      Has anyone seen this sort of error before?

       

      1: 10:03:14 ePO450CALog (RB): Attempting to start MCAFEEAPACHESRV

      1: 10:03:15 ePO450CALog (RB): Attempting to start Service [MCAFEEAPACHESRV].

      1: 10:04:05 ePO450CALog (RB): Service [MCAFEEAPACHESRV] started successfully.

      1: 10:04:05 ePO450CALog (RB): Verifying that MCAFEEAPACHESRV has started

      1: 10:04:05 ePO450CALog (RB): Loading the following DLL for Use: [C:\DOCUME~1\ad_pf\Local Settings\Temp\1f\{CA88F093-60D5-48AB-868D-D2FB2D0936E9}\CommonSetup.DLL]

      1: 10:04:05 ePO450CALog (RB): Setting the current directory to [C:\DOCUME~1\ad_pf\Local Settings\Temp\1f\{CA88F093-60D5-48AB-868D-D2FB2D0936E9}].

      1: 10:09:05 ePO450CALog (RB): FAILURE: Timeout while waiting for service event to trigger.

      1: 10:09:05 ePO450CALog (RB): Unloading the following DLL: [C:\DOCUME~1\ad_pf\Local Settings\Temp\1f\{CA88F093-60D5-48AB-868D-D2FB2D0936E9}\CommonSetup.DLL]

      1: 10:09:05 ePO450CALog (RB): Setting the current directory to [C:\WINDOWS\system32].

      1: 10:09:05 ePO450CALog (RB): FAILURE: While starting the service [MCAFEEAPACHESRV].

      1: 10:09:05 ePO450CALog (RB): Attempting to start MCAFEEEVENTPARSERSRV

      1: 10:09:05 ePO450CALog (RB): Attempting to start Service [MCAFEEEVENTPARSERSRV].

      1: 10:09:15 ePO450CALog (RB): FAILURE: In ServiceStartService to start service [MCAFEEEVENTPARSERSRV] with return code [-1].  Failed in InstallScript file [C:\CodeBases\isdev\Script\ISRT\Src\TextSub.rul] line number [146] with error code [-1].

      1: 10:09:15 ePO450CALog (RB): End Prod_StartCurrentServices

      InstallShield 10:09:15: CallScriptFunctionFromMsiCA() ends

      Action ended 10:09:18: INSTALL. Return value 2.

       

       

      Seemed to get quite far into the install and this is the first bit of log file that mentions failure's that i have seen.

       

      thanks,

      Pierce

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