2 Replies Latest reply on Apr 13, 2011 1:40 PM by nsgmike

    Error message submission with out email

    nsgmike

      I have some users who have limited internet access and no email clients on their workstations.

       

      They receieve our error messages indicating sites are down or sites are blocked but if they want to verify that they have to call into our helpdesk. Where as users who have outlook have the option to send in the site review request  that self populates all the information our helpdesk needs to troubleshoot.

       

      Is there a way to set up a submit button on the error page that does not use an email client??

       

      Thanks