You need to remove the HIPS components manaually and then execute from the file copy it from teh ePO server
you will have to make sure that you disabled yor AV and every thing that might block the installation on your windows XP
follow the steps on this link
Review the C:\Windows\McAfeeHIP7_Install.log for details about installation failure.
Thanks for your response. However, the log doesn't exist (which may be part of my problem!) I also checked the files that allamiro listed on the KB. None of those exist either. I pushed out the Mcafee client (shield is present on XP machines), but it looks like the CMA is not. I'm going to try to turn off the AV on the target system, then repush the client task.
Will be back after this attempt.
Thanks for your help, unfortunately, the files listed on the KB don't exist on the target (client) system. Please check my response to Kary for my next planned step.
Have you used the registery tool mentioned on the KB ? it might be usefull to do that have you tried to get the HIPS file and install it manually what was the result of that attempt ? How is it going so far ?