1. What version of EEPC?
2. What mode is the drive set to in the BIOS? IRRT, ATA etc? (Should be ACHI with these machines)
3. Is the machine using the latest BIOS from Dell?
I removed the encryption but as the user is off site until next week, I will have to wait to continue further..
- The Version of EEPC is v6.0.2
- The drive mode is set to ACHI, although this is from memory.
- My next step is to update the Bios once I get the Laptop back.