2 Replies Latest reply on Apr 13, 2011 10:49 AM by Brooke

    Endpoint Encryption Freezes On Dell E6400

    Brooke


      Hi

       

      I am having an issue on a single Dell E6400 laptop where it will go through the install of EEPC v6 and start encryption but then freezes after about 10 minutes. I have sucessfully encrypted another Dell E6400 although this was one of our own builds as opposed to the one with the issue one which is a Dell build.

       

      When i power down the laptop it goes through the Pre Boot authentification but then hangs.

       

      I am in the process of decrypting using EETech where i will try again with debugging enabled but was just wondering if anyone else has had a similar problem and knew of a quick resolve ?

       

      Thanks

       

      Graham