2 Replies Latest reply on Apr 13, 2011 1:05 PM by allamiro

    ePO queries are unusably slow for non-admin users (4.5)

      We are finding some built-in queries are unusably slow for non-admin users.


      We have users with Executive Reviewer, Global Reviewer and Group Reviewer roles running built-in query "VSE: Top Ten Threats per Category", one user has let the query run for an hour without the results being returned, the text “Running query…” is shown at the bottom of the page. With global administrator rights the results of the query are returned instantly, I have temporarily granted admin rights to a reviewer account to confirm that permissions are the cause of the issue.


      Short of granting admin access, what can we do to resolve this issue? I have reviewed our permission sets and they look OK.


      We are running ePO 4.5. Any thoughts appreciated.