1 Reply Latest reply on Apr 11, 2011 11:56 AM by Sailendra Pamidi

    Site in use error when ePO is running dat pull

    DarrenFord

      Hi all

       

      We are having issues updating out ePO Server for the past few days when the server does the daily pulls...

       

      We are updating from the  source sites

       

      ftp.mcafee.com/CommonUpdater2/ &

      update.nai.com/Products/CommonUpdater2/

       

       

      I have also tried to check the dat in manually and get the error site in use, or the screen just shows the in progress sign and hangs...

       

      We are runnung ePO 4.5 Build 937

       

      Please see ePOapSvr log error...

       

      20110411134236 I #7056 SiteMgr  VerifyPkgCatalogThreadProc: Verify PkgCatalog thread ended

      20110411134236 x #7056 SiteMgr  SiteMgr main control final release...

      20110411134240 I #4440 SiteMgrWrap Created instance of Site Manager

      20110411134240 I #4440 SiteMgr  SetEPOMode: SiteMgr enter ePO mode, server=000172MASSDC020, port=50505, EPOUser=, Password=********

      20110411134240 I #4440 SiteMgr  DALInit: Connected to DAL successful

      20110411134240 I #4440 SiteMgr  SetEPOMode: Set ePO mode successful

      20110411134240 I #4440 SiteMgr  CheckInThreadProc: Check in thread started

      20110411134240 e #4440 SiteMgr  CheckInThreadProc: Site ePO_EPOCLU12V is currently in use, abort...

      20110411134240 I #4440 SiteMgr  SetSiteStatus: m_bstrSiteCatalogVersion is empty(2)

      20110411134240 I #4440 SiteMgr  CheckInThreadProc: Check in thread ended

      20110411134240 x #4440 SiteMgr  SiteMgr main control final release...

      20110411135048 E #6180 NaiInet  Socket read timed out after: 600 secs

      20110411135048 I #6180 SIM_InetMgr Download file reportservice.asmx failed in session 1, nainet ret=10060

      20110411135048 e #6180 SiteMgr  GeneralInetRequestThreadProc: Download file http://myavert.avertlabs.com:8801/reportservice.asmx failed, hr=-2147467259: Error 10060 (A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. )

      20110411135048 I #6180 naInet   HTTP Session closed

      20110411135048 I #6180 naInet   ------------------------------------------------------------

      20110411135048 I #6180 SIM_InetMgr Session 1 ended, result=1

      20110411135048 I #6180 SiteMgr  GeneralInetRequestThreadProc: GeneralInetRequest thread ended

      20110411135048 x #6180 SiteMgr  SiteMgr main control final release...

      20110411135445 I #6180 SiteMgrWrap Created instance of Site Manager

      20110411135445 I #6180 SiteMgr  SetEPOMode: SiteMgr enter ePO mode, server=000172MASSDC020, port=50505, EPOUser=, Password=********

      20110411135445 I #6180 SiteMgr  DALInit: Connected to DAL successful

      20110411135445 I #6180 SiteMgr  SetEPOMode: Set ePO mode successful

      20110411135445 I #6180 SiteMgr  GeneralInetRequestThreadProc: GeneralInetRequest thread started

      20110411135445 I #6180 SIM_InetMgr Starting download session for url myavert.avertlabs.com:8801

      20110411135445 I #6180 naInet   HTTP Session initialized

      20110411135445 I #6180 naInet   Connecting to HTTP Server using Microsoft WinInet

      20110411135445 I #6180 naInet   Trying to connect to Proxy Server 192.168.101.54:80 using INTERNET_OPEN_TYPE_PROXY

      20110411135445 I #6180 naInet   Connected to Server: myavert.avertlabs.com on Port: 8801 using WinInet

      20110411135445 I #6180 SIM_InetMgr Started download session 1 for site myavert.avertlabs.com:8801

      20110411135445 I #6180 SiteMgr  GeneralInetRequestThreadProc: Downloading /reportservice.asmx

      20110411135445 I #6180 SIM_InetMgr Downloading file reportservice.asmx from session 1, LocalDir=C:\WINDOWS\TEMP\nai223.tmp\00000000, RemoteDir=

      20110411135445 I #6180 naInet   Open URL: http://myavert.avertlabs.com:8801/reportservice.asmx

      20110411135445 I #6180 naInet   Trying to download using Microsoft WinInet library

      20110411135445 I #6180 naInet   Conneting to Proxy Server 192.168.101.54:80 using INTERNET_OPEN_TYPE_PROXY

      20110411135445 I #6180 naInet   No resume download needed, calling InternetOpenUrl

      20110411135445 I #6180 NAINET   Resolving name 192.168.101.54 to address

      20110411135445 I #6180 NAINET   Name resolved to 192.168.101.54

       

       

      Any assistance would be greatly appreciated

       

      Thanks in advance...

      REgards

      Darren