0 Replies Latest reply on Apr 11, 2011 11:47 AM by ralexand

    OnDemandScanLog accuracy?

      Ii'm trying to determine why one computer in our environment never reports completing its 'weekly' scan.  The excerpt below shows that the virus scan Starts but never reports complete.  The file OnDemandScanLog.txt is where I am looking at the status.  I reviewed files from 6 other network computers that all report START and COMPLETE.  This particular machine however never has reported a scan completion.  My investigation started because the user reported performance issues.  I can explain the perf issue because he had his machine turned off over the weekend, but I can't explain why his scans have never reported complete.

       

      Can anyone tell my why or if this is accurately reporting? 

       

      4/2/2011 10:00:21 PM  Engine version                          = 5400.1158
      4/2/2011 10:00:21 PM  AntiVirus   DAT version                 = 6304.0
      4/2/2011 10:00:21 PM  Number of detection signatures in EXTRA.DAT = None
      4/2/2011 10:00:21 PM  Names of detection signatures in EXTRA.DAT  = None
      4/2/2011 10:00:12 PM Scan Started PC1234\serviceaccount (managed) Weekly Scan Workstations

      4/11/2011 8:46:30 AM  Engine version                          = 5400.1158
      4/11/2011 8:46:30 AM  AntiVirus   DAT version                 = 6312.0
      4/11/2011 8:46:30 AM  Number of detection signatures in EXTRA.DAT = None
      4/11/2011 8:46:30 AM  Names of detection signatures in EXTRA.DAT  = None
      4/11/2011 8:46:20 AM Scan Started PC1234\serviceaccount (managed) Weekly Scan Workstations