1 Reply Latest reply on Apr 8, 2011 8:40 AM by SafeBoot

    hie guys

      A Laptop with windows 7 has been installed Mcafee endpoint encryption. an error occurs when hibernating and on restoring it actually boots up fom scratch and i lose all data i was working on. please help.....

      whats the solution to that?

        • 1. Re: hie guys

          hie tonny...

           

          You need to start with the exact error message, and the exact version of EEPC you are using. Are you sure it didnt give you the black screen allowing you to choose whether to resume or boot normally?

           

          can you reproduce the problem on this machine, on other machines? If it's only being experienced on one machine, it's usually a problem with the OS...