Hi, I bought an ACER desktop with McAfee Antivirus Plus 1 year subscription. The software was loaded by the vendor and registered in their technician's name. While loading Windows XP original version, the harddisk was formatted. Now, while reinstalling the software it asks for the login ID and password in whose name it is registered. When I asked the vendor, they said they are not sure who the technician was who installed it and that the present technicians are newly hired. Is there a way to find the login ID and password using the product key?? kindly guide..Thanks
Please contact the McAfee Home users Customer Service team and give your Order ID. They shall be able to find and update your details accordingly.